When you issue a refund, will the inventory automatically be adjusted?

[sammy270]

If I issue a refund will the items from the sale automatically be added back to inventory ?

[#2]

Hi there!

Wanted to follow up on this post. Exchanges with automatic inventory adjustments are now available in the Square Retail App. It's still on the roadmap for the Square Point of Sale app.

Learn more here

Thanks as always for being a Square seller!

[VeniceMuseum]

Is there a way to set up your inventory so that when you accept a return it automatically is placed back in inventory? We had a book your stock?  There was nothing wrong with a book returned, but when we did the refund of the item it

was not placed in inventory.  Had to do it manually.

[kellyj]

@VeniceMuseum

I'm moving this post to another thread where we're tracking this request for the POS App as well. Right now, The Retail App will put these returns back into active inventory, but the POS App still does not have this ability.

We'll continue to track this request for the POS App, and in the mean time manually adjusting your inventory is the best way forward.

[Markets]

If I sell 6 of product A and refund 2 the cash shows correctly but the report still shows I sold 6 items

[JustinC]

Refunds do not auto adjust stock back. You'll need to manually 2 more of Product A to accurately reflect stock on hand. @Markets