Square Stand Inventory Management When Sold Out

[LarsonJ]

I want to use square stand to sell lunch tickets in a trade show type environment at 4 different stations around the venue. I have 8 lunch options, and I would like to be able to stock all stations with more than enough physical tickets, and just have the inventory option display as sold out when the actual number of available lunches are sold out, and not allow any more sales to be processed. This way I don't have to worry about printing the exact number of tickets and some stations having extra tickets when others are sell out even if there is "stock" left. Essentially I want the option to have inventory work like it does for an online store at the physical register. Is this a possibility?

Thanks, Josh

[elaine_p]

Hi @KennedysCoffee - it looks like you're in the beta group. If you'd like to learn more about the feature we are testing now, there's a thread about it here. We'd be happy to get you set up. 

The other thing to call out is that using the updated Point of Sale checkout will show items with 0 inventory or that are marked as sold out using our beta feature will show with a strike though in the item grid. To get the new Point of Sale experience, tap on the three lines, tap settings, and then at the top of the "Checkout" settings page, tap "Upgrade to the new Square Point of Sale."

[KennedysCoffee]

This is very exciting!! Thanks I will do 🙂

[mksavage]

Completely agreed with @cvfarm. This has created such a terrible experience for our customers. We have a certain number of donuts available at the beginning of each day, but people can purchase them both online and in person. So, as people are placing orders online, we are also selling donuts in person and we often end up overselling, because the in-person POS system allows to sell items past a zero inventory level. How is this still not fixed? A toggle option would be super helpful for choosing which items can be "oversold". It's an incredibly poor experience for our customer when we have to call them and tell them that we don't have enough donuts for the online order they place din advance because we oversold in person. The updated POS system marking items as "sold out" is a start, but if an item is "in stock" but you only have 1, it lets you add as many as you want to the cart without blocking the sale. Please please fix this!

[Danny222]

I do my services by appointments is there any way I could have an item sold out so people won’t keep booking?

[sayra]

Hello @Danny222, 

Welcome to the Seller Community! 

I moved your question here, where other sellers ask the same question. Square does not have a place to mark an item as sold, we are still working on this feature. However, you can mark an item as Unavailable. Setting up an item as Unavailable can be done directly from your Square Online Store under > Item Library > Choose the item > Set as Unavailable.

Hope this helps!