Credit Cards Being Left by Customer - Need better Notification / Alarm / BEEP BEEP BEEP

[Travelingbags]

Is there a way to set the alert tone/warning when someone leaves a card in the chip reader to beep more than once?
At least 1 or 2 times a week people leave their card in the reader and leave the store   The single beep and us reminding them just isn't enough, especially when busy.

I too hate the continuous beeping when I leave me card in a reader machine, but it has become painfully obvious this is for a reason and square settings & programing just isn't keeping up with the need of retailers and more importantly customers who shop at places who use square.
If there is some setting I've missed someone please let me know or if someone could please add this as a product request I am assuming this would be an easy fix.

[cmusicshop]

Add me to the list of people wanting this.

Too often I get to talking with the customer and next thing you know I have a card and they don't.  I've tried to be a lot more aware and focused but it is so easy to overlook as you are chatting.

[JustinC]

@Travelingbags  @cmusicshop 

Hey y'all 👋 Currently there isn't a way to configure this in your settings, but I can see how customizing the number off beeps the Contactless Reader makes when a card is inserted too long would help remind your customers to remove it. 

For now, I've added two tally marks on the back end of this request so the Product Team can track. Keep coming with the suggestions so we can tailor our features specific to you biz needs! 

[pessosices]

We definitely had this problem a lot before we switched to Register.

I do like the customized beep idea! 

An additional idea - maybe having something show & stay up on the screen that a card is still in the reader? This way the Employee can also see & realize it. If I'm not mistaken, I think Register does something like this?

[Travelingbags]

Think you need to add more Tally marks as this seems to be a problem for many people...

[straycatbrew]

Add another person to that list. We’ve asked for this in the past, and still continue to have problems with forgetful customers. This is one of those times you should copy the competition— beep until the card is removed. 

[NAHs]

We also need this, I like both the beep idea, and the screen idea, maybe the screen won't go away until the card is removed.