Can I share customer feedback from Square to my personal website?

[SuzyQ]

I keep getting good reviews  for flower deliveries but I think I'm the only one who can see them. Can I link it to my business website delivery page,( not on Square)?. 

[isabelle]

Hey @PcComputerGuy-

Thanks for that input! We appreciate any insight from our sellers about how this feature would improve their business or workflow.

We'll make sure to post in this thread when we have an update on this feature. 

[JnjbeautyCT]

I have been looking near and far on ways to add this so I am glad someone started a thread on this... although it seems little no progress has been made I am really hoping that Square allows this feature as it will boost sales and incentive to both buyers/clients and sellers. 

[Alex_]

@JnjbeautyCT,

We appreciate the post! It's our Seller feedback that helps us implement change, and the more we hear about certain improvements or requested updates, the more leverage we have to work on them. 

Hang tight and as IsabelleM mentioned, we will notify you once we have any news. 

[Pseudo]

Agreed - I tell my guests to not review us in Square because the ability to share or link this feedback is absent - despite this, we still get a good degree of positive feedback in Square Reviews - allow us to share this please!

[glyph]

Please add another voice to those asking for this feature. As it is now, I see almost no value in it.

[JustinC]

Gotcha down @glyph! 😉

[Chris12]

Square reviews are actually a disservice to Square users. It's clear by the wording of these reviews that clients think they are posting a public review to help our business. When they post these reviews on Square they feel like they've already helped and are less likely to post reviews on Yelp or Google where potential customers may actually see them. Help!

[LolaandJack]

Agree 110% with you Chris!  Customers think they are doing something to help us and its completely wasted.  

And yet again we see a thread started in 2016 - 4 years ago - and although lots of new features keep getting added this none is ignored. Getting more and more disappointed in Square. They keep saying they are listening to us and value our input but it doesnt appear anyone is actually listening.!

[babyfairytale]

I totally agree, what is the point of a review if no other customer can see it? How can I turn reviews off on square as this takes potentially visible reviews away from real public reviews? Does anyone know how to turn this NOT "feature" off?

[MiyuNails]

Square has the technology to make this possible! I am not sure why this have not been implemented yet. Maybe they are waiting to figure out a way to profit off it? 

[cvlocks]

Apparently they are stalling and have no intention of making reviews transferrable to other sites, probably because they may feel they are promoting the competition. I too ask customers to use other means of reviewing my service, square reviews are currently useless- I already know my services are good!

[Lokwest]

Hey all. I am looking for a better no code solution, but for now I am using Zapier. TLDR Zapier lets you setup custom triggers between apps. I set up a zap (trigger) that sends an email after a transaction asking for a customer review with a link to Google reviews. Pretty easy to setup and free. 

https://zapier.com/shared/3f95fab4518baa6b44d02cc16a1e69cfd17b3629

HTH! 

[joecwhite]

Almost five years now since this topic was first posted and we still seem to be no closer to being able to share our Square reviews. Please, make this happen! Maybe a Square directory....

[MiyuNails]

Square is still trying to figure out how to make money from it. 

[Brosinlawn]

Guys cmon. We know the world of small business revolves around customer reviews! The first thing people do when they are thinking of trying a new business is google it! We NEED to be able to share reviews from square or have the review page after a payment be linked to our google review instead of square. This is a huge over-site that has been brought to the attention of developers nearly five years ago! There is so much integration now. There is no reason why this shouldn’t be a feature

[Mydevice]

And the problem is customers leaving reviews think its public NOT PRIVATE.

[Beauty]

It’s been 5 years, is this still not a feature?? 

[wildeye]

I know at this point plenty of folks have left their opinion of the necessity of making these reviews public but I wanted to add our voice to the crowd. My hope is that like a petition if enough people speak up that Square will finally get around to making these public in some format.

[scsofal]

This has been an issue for years and there are hundreds of complaints about it. I doubt you'll see it change anytime soon

[Lokwest]

I posted this before, but will repeat as it's helped me gather a nice handful of reviews since I implemented it. I am NOT affiliated with Zapier - matter of fact, I use their free plan.

TLDR Zapier lets you setup custom triggers between apps. I set up a zap (trigger) that sends an email after a transaction asking for a customer review with a link to Google reviews. Pretty easy to setup and free. 

https://zapier.com/shared/3f95fab4518baa6b44d02cc16a1e69cfd17b3629

HTH! 

[nishasupahan]

I agree with everyone above. We need a way to share the feedback to other platforms or even if Square can make a feature to make them public so we have a place other potential clients can read them.