Feature Request: Adding Afterpay to the Square Website as a payment option

[Leadinveck]

We were looking at Afterpay for our square website online store and wondered if anyone knew if this was possible?

[Deadstokd]

My customers are experiencing the same issue. 

[Barbara_B]

@SweetRelief @Haylz82 Our engineers are working on the issue with shipping address in AU but in the meantime, we've disabled Afterpay for Australia so that your buyers can check out as expected with no error. We'll have a fix in place early in the day US and Afterpay will be restored with no action on your part. Very sorry for this issue!

@Deadstokd I sent you a DM but your issue appears to be unrelated so I need a bit more detail about exactly what you're seeing.

[Deadstokd]

My customers are experiencing the same issues with the addresses. Can you please look into this won’t let them check out because it’s giving a address error. 

[Haylz82]

My customers are having the same trouble 😥😥

[Seamus]

@Haylz82 It looks like Afterpay shouldn't yet be available for delivery orders - we're looking further into this at the moment!

[Barbara_B]

@SweetRelief @Deadstokd At this time, Afterpay is not supported for delivery orders at all. The option should not be showing up if you have delivery selected as the fulfillment. I've tested on your sites and several others and I'm not able to get Afterpay when I select delivery. Can you send me a DM and let me know step by step how you're getting to this error so we can dig a little deeper?

[jhughe]

renmishele

you will find i think that you can put it on your store now

[jhughe]

We're you doing a test delivery  to yourself,  try another  address  see what happens

[renmishele]

I enabled Afterpay yesterday, but now the option doesn't appear with my other payment options.  Anyone else having this problem?

[Seamus]

@renmishele @jhughe Afterpay should be good to go again!

@renmishele when testing, are you ensuring that:

• The transaction is $50 - $2000
• The order is either pickup up shipping (local delivery isn't available at the moment)

[Haylz82]

Mine still is not working for shipping. 

error message “ your address is out of the merchant delivery area” 

[Haylz82]

I can use AfterPay for a PICKUP ORDER 

Still get an error for shipping orders

[Seamus]

@Haylz82 I tested this just now and was not able to replicate it - if you're comfortable sharing your website address I can take a look for you!

[Haylz82]

https://www.the-hanger.com.au

[Haylz82]

I have just tried again and it’s working 

thank you 

[Seamus]

Good to hear @Haylz82! Thanks for your patience as our team have worked to smooth out a couple of kinks here!

[renmishele]

Now the option for Afterpay has disappeared all together.  Under my settings, in checkout Afterpay doesn't show up as an option anymore.  I spoke with someone via chat and they told me that the feature isn't available until the 10th and they didn't know how I was seeing it in the first place.  My guess is that is why ppl are having issues, because it hasn't actually rolled out yet.

[Seamus]

@renmishele are you using a Square Online website or a Weebly Classic website? 

[renmishele]

square online I believe

[Barbara_B]

@renmishele - Unfortunately during the launch on Monday, the Afterpay option was shown to a small number of merchants who are not currently eligible. That has since been removed and we're working on expanding eligibility. I hope to have an update for you shortly!

[renmishele]

Thanks Barbara,  Is there a way for me to know why I wasn't eligible?  And will I be eligible on the 10th when the official rollout starts?