cancel a recurring invoice series

[jaxaheath]

Hi there,

Can anyone tell me how to cancel a recurring invoice series?

Thanks

[k_atie]

Hi @jaxaheath, thanks for your post! Happy to help ya. 

You can cancel an unpaid invoice or invoice series at any time from your online Square Dashboard or the Square app.

If an invoice has already been fully paid, you can’t cancel or delete it from your payment history, but you can issue a refund to balance your books.

To cancel an unpaid invoice:

1. Sign in to your online Square Dashboard and click Invoices.
2. Select the invoice you’d like to cancel.
3. For a recurring invoice series, click View Series > End Series > Confirm.

Please note: When cancelling a partially paid invoice, the previously paid amount will not be refunded. If you wish the paid amount to be refunded, you will have to do so manually.

Hope this helps!