VAT on self serve

[Thj]

I'm trying to set up self serve. As you are aware, the UK now has 2 VAT rates, 5% and 20%. Your system will only let me set up 1 VAT rate. Will this be updated? 

[tranguyen]

Hi @Thj, thank you for your post! The team are aware of the requirements and are working to implement a way to setup multiple tax rates in the Online site, but right now I don't have a concrete update to share. 

[Thj]

Do we have an update yet on 5% VAT being added to online items?

Many Thanks

[tranguyen]

Hi @Thj, thank you for reaching back out! This is on the team's roadmap but I really don't have anything else to share right now. 

[Thj]

Hi @tranguyen 

Is there anyway this problem can be escalated? It's pretty important that the 2 VAT amounts are available ASAP for self serve / online orders. It's also important to have VAT on modifiers which I have previously mentioned in a different thread. Customers are getting the wrong VAT amounts on their receipts.

Many Thanks

[tranguyen]

I've created another ticket and request for this @Thj. Once I have a concrete update and information that I can share, I'll be sure to update this thread.

[Thj]

Any update on this?? Surely it cannot be that difficult to add another VAT amount to the UK. Please can you chase it up.

[tranguyen · Accepted solution]

Thanks for reaching back out @Thj! We have actually rolled out a new feature recently that will let you assign itemised sales that you've setup in your Dashboard to pickup and delivery orders. You can find out more about setting this up here.