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Trying to add a service charge/fee for pickup/click & collect

hoping someone can help us out here.

 

We have set up a click & collect option for our store. 

We would like to apply a service charge for this as we are using bags/bottles that are of cost to us.

I see that you can add a delivery charge but not a pick up charge. although at check out it shows a space for fee|??

 

Alternatively,

as we sell products by the 100g if we add a bag option, it adds the fee per 100g, as opposed to per total.

eg. 100g 30p bag 5p / 200g 60p bag 10p

where as we want just a 1 fee of 5p added to the item no matter how may grams they purchase. 

 

I hope all of this makes sense. and either solution would be a huge help. 

Thank you all. 

 

 

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Admin

Hi @flora_nofauna, thank you for your post!

 

From looking into this, there isn't a way to setup a service charge when using pickup as the fulfilment method — this can only be set for delivery orders. 

 

An alternative that could work would be to setup a modifier, applied it to all items and make sure it's marked as required so customers will need to tick this in order to add the item to cart. This way, you can still charge the amount necessary for boxes and bottles with the fees being applied to all items, regardless of whether it's for delivery or pickup. 

 

Screenshot 2021-12-21 at 15.32.57.png

 

 

I hope this will help!

Tra | she/her
Community Engagement Program Manager, Square
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