Signing in to Register on my phone

[rickharris3]

I can log into my dashboard on the computer, but cannot log into the Register app on my Android Note 2 phone using the same credentials.  

[Sean]

@rickharris3 - Sorry to hear about the trouble, this definitely sounds peculiar. 🤔  Have you already tried deleting the Square Register app, and then reinstalling it? It could just be a glitch with the app. 

[SISTAR50]

THIS ALSO IS MY EXPERIENCE

[Sean]

@SISTAR50  - Sorry to hear! Have you already tried to delete and reinstall the app yet? Have you tried resetting your password yet?