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Ok, so a customer has paid their range bill, but when it went to the tip & signature page, my phone fell asleep & when in unlocked it again, thatnportion was gone. This was a business event for them but the o my way they can expense it is if they leave a tip. Anyway to modify their receipt to add it w/o having to cancel & redo it?
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1 REPLY 1
once a transaction is done you can't modify it except to refund items or the transaction. did the transaction even go thru because they need to sign and hit done signing to complete the transaction? check your transactions here https://squareup.com/dashboard/sales/transactions
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