Hello @BSLprints and thanks for your question. Did you know you can change the expiration date on the Loyalty earnings? Go to your Dashboard, Loyalty, Settings, and you can change the length of expiration (including never). If you want to keep the expiration dates the same, you could contact your loyalty reward members through Square Marketing. I think there is an option for sending out emails to all members, or certain subsets of your Loyalty Members.
I also think you may be able to message members directly if you go to you customer area in your Dashboard. If this is an option you will see a blue Message button. You will need to go into each customer individually. Here you could send a notification about upcoming expiring points. Hope these might help you! Happy selling with Square! ❤️ 🔲
