Locked out from Authenticator codes

[thellum]

I had to wipe my iPhone, and was unaware I had to back up my Authenticator apps ahead of time. Now, having re-added Authenticator, it is empty of associated apps. In order for me to log into Square and re-set it up on my iPhone, it asks for my Authenticator code, which I cannot give/get because Authenticator is back at boilerplate. Catch-22. Is there a way to turn off 2FA to allow me to access my account and the app again?

Thanks for any insights.

/timothy

[JJ_ · Accepted solution]

In order to remove 2FA and gain access to your account, you would need to contact our Phone team at 855-700-6000 @thellum