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Is there any way to change the text that appears when someone is purchasing a subscription?

On my online shop, I offer subscriptions. I have a semi-annual subscription set to "end after # of billing cycles" and the number of billing cycles is set to 1. This means that the subscription does not automatically renew. However, when a customer selects this subscription option and goes to check out, the text at the bottom of the screen reads: "By subscribing, you agree to the Square Pay Terms of Service and Privacy Notice. Your subscription will renew automatically every 6 months and expire on May 19, 2023. You may cancel at any time." I've had a few customers reach out to me in confusion because of the contradicting statements "...will renew automatically" and "...expire on May 19, 2023". Is there anyway for me to manually change the text that appears on this checkout screen?

 
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Square Community Moderator

Hello, @maddylelu - Great question!

 

After taking a closer look, I can see that there is not a way to manually remove the text that appears at the bottom of your subscription. Understandably, I can see how this can be confusing for your customers. 

 

We encourage you to head over to our Ideate board where you can add this feature request. This is one of the most visible places for our product teams. Feel free to also tag any other sellers that may need this feature, the more chatter the better case we can build for this feature request.

 

Please let me know if you have any other questions. 


 

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
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