Is there a way for a customer to auto-pay recurring invoices?

[OFRD_GRL]

I have a client that has tried setting up recurring payments on their end multiple times, but the system never processes her payment automatically. Any suggestions or help are welcomed!

[RHatch]

Only way to do recurring payments is if you set up a recurring invoice.  On the invoice you must mark "Allow customer to save card". If the customer saves there card to file then the next recurring invoice should auto pay.

[NativeK9]

I had a client with a card already saved to file and then I sent recurring invoice. It would never auto pay. For months she or I had to manually tell the invoice to use the card on file. I finally cancelled the invoice and she pays for service when she comes in. Thought the recurring invoice would save us time but it created more of a headache.

[AshleyK]

When setting up a recurring invoice that will charge a card on file each month, be sure to change the Invoice Method to "Charge Card Ending in XXXX" (my screenshot below is my test invoice. With a regular credit card, you will see "Charge Visa ending in 1234")

Under Invoice Method, select whether you’d like to email your customer this invoice or manually share the invoice link. If your customer has a card on file, you’ll have the option to select it from this menu. If you still have "send invoice by email" selected then your customer will have to still manually pay the invoice each time it is sent out. 

Let me know if this helps!