Thanks for flagging this!
From what I can tell, it sounds like you may have received a phishing email. In these types of scams, someone is trying to fraudulently gain access to someone else's legitimate account by means of impersonating Square.
You always want to keep in mind that Square will never ask you to send sensitive information such as your username, password, full social security number, bank account details or credit card information over email, phone or text message. If you see this request, it's definitely a red flag.
Also, it is common for phishing emails to contain links that direct recipients to a non-secure page where you may be prompted to enter your username and password (and sometimes additional sensitive information such as your Social Security Number). Always be sure that you’re on a secure site before entering your Square login information. To do so, check that the web address in your browser is https://squareup.com/login and that the locked Square, Inc. icon has populated next to this web address. Also, in general, most messages from Square will be sent by noreply@messaging.squareup.com.
If the email does seem "phishy," it would be great if you could forward this email to spoof@squareup.com so that our Account Security Team can investigate, and then take any necessary actions.
As a follow up, I would suggest that you connect directly with our Support Team to confirm. Hope this helps!
Sean
he/him/his
Product Manager | Square, Inc.
