My online orders that are >3months old do not show on my 'Orders Dashboard', even though they are not fulfilled. How do I easily find them?
I accept online orders throughout the year, but ship my product (peony plants) in September & October only. On the 'Orders Dashboard' when I select 'All Orders' or 'Active', only more recent orders are shown; I don't see the orders that were placed in the springtime. When I select 'Completed' the historic fulfilled orders are shown, but as expected, not the unfilled orders.
As a workaround, I filter emails to find those orders, and then through the customer name I can find the order in Square to process and then mark them as shipped. So the orders are in the Square system, but not visible on the Dashboard.
Is there a setting to display all open orders on the dashboard? Or an easier method to list these open orders?
