How do I search transactions using a credit card number?

[Hyderfish]

I'm trying to search for a sprcific transaction in my dashboard using the credit card number but it isnt working. So how do I search using the credit card number? 

[RHatch · Accepted solution]

In your dashboard go to Sales / Transactions.  There set you Date range, filter payment method to card, and enter the last 4 digits of the card number into the search box.

[bobb513]

I tried the above method, and not even know transactions would appear, given date range YTD, and last 4. What could cause this? TIA, Bob

[Kassi_]

Hey there, @bobb513 - 

If you have multiple locations - make sure you're under the correct location. That can cause some of the information to be missing. 

Could you send over a screenshot of what you're seeing? 

I will keep an eye out for your reply👀.