How do I remove Square Stand (adhesive)?

[ArtHouse]

Trying to remove our square stand from our bar top and we can't get it.

Any tips or tricks?  We used the adhesive mounting method as we thought it would be easier to move when the time came...

[pessosices]

Hey @lodee 

Are you talking about the Square Register?

It's super difficult if not impossible to remove the metal plate from the Register if it's not secured to a table.

Maybe use a Command Strip or 3 to secure it to a surface, then twist to remove the plate, and then remove the command strips to get the plate off of the table?

Hope this helps!
Pesso

[Helen]

@lodee If you need them there are a few posts on how to remove the adhesive base in another thread - take a look at the post on the first page and this post on the final page.

If it really seems stuck go ahead and call our CS team so we can help! 

[Mmostudios1]

I removed my square stand from my counter in my studio but the metal plate is literally stuck on it bc the sticker it comes with to stick on a surface is like super glue!! How the heck do I remove the metal plate with out damaging it? And where can I get a new sticker??

[ashc]

Hey @Mmostudios1 and welcome to the Community!

I moved your post here for the best answers on how to remove the plate with the adhesive.

This should work for you!

[Thorntonriveror]

I purchased a new accessory kit but can’t figure out how to remove the adhesive mount to access the power input 

[nika]

Hi @Thorntonriveror! Check out Howard's tips here!

[offtrack]

Hello, I need to remove the adhesive plate from my countertop and I am unable to. I have been on the phone with Square customer service for over an hour now, and the person I spoke with couldn't even understand what I was referring to. Square, please provide a solution ASAP.

[AshleyK]

@offtrack I am so sorry that you're having this experience with your Square Stand and with our Support team. @Thorntonriveror also had a similar issue recently. Hopefully they can provide some tips that they used to remove the adhesive plate as well.

In case you missed the solution in this long thread, I've posted our tips below:

To remove the adhesive base from your counter top or cash drawer, you may consider using a black stick to pry it off.

Once you get one side started, you should be able to push the stick in and pop the plate off the counter.

Alternatively, you might try using a paint chisel, and covering the chisel in thick paper to prevent scratching the surface.

Please let me know if you continue to run into issues. Thank you!