tallhatcatering
06-16-2019
10:06 AM
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How do I attach a previous credit card payment with a new invoice to show the customer paid?
The title of this thread has been edited from the original: Attach Square transaction to a customer
First time using Square so trying to understand. I received a credit card payment on June 3rd but at that time I did not have the invoice created. Then the customer paid the remaining balance with a check but at that point, I had the invoice created. So how can I attach that previous credit card payment with the invoice so I can show the customer paid? Thanks!!
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Helen
06-17-2019
03:03 PM
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@tallhatcatering Hello! If you've already charged the customer's card you can mark the invoice as paid through Point of Sale. To do this:
- Open an invoice > click More.
- Then click Record Payment > select Square Point of Sale.
- You'll see a message saying that this action won't cause a double entry in your Transaction history, and you'll have the option of sending a confirmation email to your customer.
If you have any other quesitons please let me know. Welcome to Square!
️ Helen
Seller Community Manager
Seller Community Manager
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