x

How can we sell an item and accept a donation?

I am running into a catch-22 which is so frustrating.  I need to be able to sell mulch with a delivery address to be entered as well as allow donations with a custom amount.  All is fine until I go to check out and am told you can't do those at the same time.  So how do I have a custom amount item, get a physical address and do that in the same transaction?

 

Multiple posts show that this has been a request for a long time without any action by Square and waiting for a solution is not an option.

1,401 Views
Message 1 of 5
Report
4 REPLIES 4

HI, the mulch is donation based? So this determines the price for the checkout.

 

Address.  Add a text box under Modifiers. Under Modifier settings must check box Make Required


Donations.  Would need to add different amounts but would be a drop down selection for customer.

 

$5 Donation 

$10 Donation 

etc

 

These would allow at checkout.

 

Hope This Helps!
TERRI
1,397 Views
Message 2 of 5
Report

Mulch is a fixed price and the spreading is donation based.  I am already using the modifier for them to tell us where they want the mulch stacked if they are not getting it spread.

1,349 Views
Message 3 of 5
Report
Square Community Moderator

Hey, @troop6treasurer - Per your settings it looked like you almost had it. You have set up everything correctly on your Mulch Items such as asking for a delivery address and details on where the customer would like the mulch stacked. However, the donation amount can't be added to the same transaction. This has to be created as a separate item, but I can see how it doesn’t work for you since it cant be charged under one transaction. 

 

Feel free to post your feature request here for more visibility. I will make sure to keep you in mind should this feature become available. 

 

Thanks for your feedback. 

 

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Inicie seción y haga clic en Marcar como "Mejor Respuesta" si mi respuesta contesta su pregunta.
1,328 Views
Message 4 of 5
Report

Thanks but if you look at the site, you see the effort will be over in 6 weeks.

1,320 Views
Message 5 of 5
Report