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Error message at check out trying to transfer my Domain name to Square

Cannot read properties of undefined (reading 'last_four')

 

I keep getting this error message at checkout when I am trying to switch my domain name to square  ... I though maybe it was the payment line however it is grayed out and wont let me change it so I just don't know

 

I have been trying for a week to get my domain name moved ect 

 

now I keep getting this error help

 

Sue

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Square Community Moderator

Hi @srcsweet2 

And WELCOME to the Seller Community, it's always exciting to see a new face. 

 

I am not too sure what that error might mean, is that on Square's end or the other registrar's end? 

 

Also, is it the domain connected to your site already? If it is, I took a quick look and couldn't see anything wrong with the domain itself that would prevent you from transferring. 

 

Keep in mind that making any changes to the registrant information (like changing name, email address or phone number) automatically locks the domain for a period of 90 days, in which the domain cannot be transferred. 

 

If that's not the case and I looked at the right domain, I would recommend reaching out to Support, since this could be an issue they need to look into. 

Frances
Community Moderator, Square
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I hope you got it figured out by now. I just had the same issue. It seems to be something with the payment method. It didn't like my checking account that I had linked to my square account. Once I switched to a credit card I was able to checkout without error.

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I had this same error and switching to a credit card fixed it as well.  Square should not allow selecting the business checking account if that is not a valid option -

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