x

Edit Subscription amounts from month to month

Hi I am creating a subscription on my website. I am also including an incentive plan that could give discounts monthly on the subscribers monthly account. 

 

Can I change the amount of the subscription one month then bring it back to the original amount the next month?  And still have auto pay.

 

Thanks Lisa

2,059 Views
Message 1 of 2
Report
1 REPLY 1
Admin

Hey @lisakoubou, welcome to the seller community!

 

To be sure I'm on the same page, you've set up your subscribers with Card on File and Square Invoices, correct? At this time, the ability to discount a subscription payment for one month without ending the series is not available. As a workaround you might consider ending the ongoing series, manually send an invoice at the discounted rate, then you can pick up again with creating a new recurring series. I realize that this may not work well at scale if you have a large number of clients to keep track of. I'll be surfacing your post with our Invoices Team and point out how a subscription discount feature would benefit many businesses like yours.

 

We'll definitely announce any updates, but please don't hesitate to let me know if any questions remain!

️ Tom | he/him
Seller Community Manager | Square, Inc.
Find step-by-step help in our Support Center
2,031 Views
Message 2 of 2
Report