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Great question!
There are tons of answers and content within the Seller Community that may answer your question without giving our Support Team a call (see below for the steps to call in). You can try searching for your question on the homepage of the Seller Community:
If you’re unable to locate an existing answer, feel free to start a new thread to ask your question. New Posts in the Community usually receive a reply within 48 hours or less:
You can also find answers to common questions in our Support Center.
If you’re still unable to locate an answer to your question, you can contact our Support Team via email, chat, or phone. Here is a great resource which explains the variety of ways to contact us..
If you’d like to call our Support Team, you’ll need your customer code when calling outside business hours. In order to find your customer code, try these steps:
- Sign In to your Square account.
- Click Resources in the top right corner of your screen.
- Click Contact and ask to speak to a representative.
Once you have your customer code, you can dial our Support Team phone line at (855) 700-6000 and enter your customer code.
***Please Note*** If you've been in touch with our Account Services team regarding an account verification request, you'll need to continue to correspond with them directly. The Seller Community is publicly visible, so to protect your privacy, we cannot provide insight into account specific questions. More information can be found here.
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same here, did you get a update?
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HI, you can try to contact Customer Support with this link. Monday to Friday.
Contact Customer Support
https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true
You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.
You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.
TERRI
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HI, you can try to contact Customer Support with this link. Monday to Friday.
Contact Customer Support
https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true
You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.
You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.
TERRI
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How to get my customer code
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Hi there @hatowingllc 🚗
You can reach out directly by logging into your Square account and heading here.
P.S. Welcome to the Seller Community ✨
Community Moderator, Square
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how do i get my customer code
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????
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Hey there, @jmckinnon -
Welcome to the Community.
Please check out the helpful post by Valentina with the link to get your Customer Code to use with [Redacted].
Thank you!
Community Moderator, Square
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i need a code
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i need a code
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I need a code please I have a big headache and I can’t get an answer
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i have a hard time using your system to get a customer code
if this is going to always be a problem then my company can not continue to
use square. i need a customer code now
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Hi there @527tric 👋
When you have a moment, please reach out directly by logging into your Square account and heading here.
You'll see options to message or call us, so long as you are logged into your account!
P.S. Welcome to the Seller Community ✨
Community Moderator, Square
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It always says that the " call us" option is unavailable and I have emailed you guys many times and haven't received any replies for more than a week now which is ridiculous and hurting my business because you guys decided to suspend my transfers and holding my money. i cant find the customer code is there anyone who can help? PLEASE
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Hello! @dogy84
Sorry to hear you're having trouble contacting us!
Sounds like you might need to complete more information about your business to be able to complete transfers again. Please sign in and go here to check if our team has sent you a form to complete. Thank you!
Community Moderator, Square
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same here, any update yet?
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Where is the customer code located
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Hi there @Qutynail
You should be able to follow these links to receive the Support teams available for your account.
Options to contact Square are here: squ.re/howtocontact
Community Moderator, Square
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i am try to get a code
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Our Support team would be able to look into this with you! When you have a moment, please reach out directly by logging into your Square account and heading here: squ.re/contactsqsupport
Community Moderator, Square
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did you find out?
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