Custom Order

[RusticRhody]

Most of my items are made to order, with pay first expected.  Is there a way to set this up in the dashboard.  It appears I have to give it an inventory amount, but I won't have inventory until the item is made... What are others doing in this scenario?  Do you just give it a huge amount in inventory so they can buy it?  I will set the delivery to pickup as I do not ship (local sales only at this point)  

[JJ_]

Thank you for taking the time to share your interest in this feature @rusticbeadsnbow I recommend  you formalize this Feature Request here. This will help our product team get visibility and track other Sellers with similar interest in your request. 

Important: When submitting a request, make sure to include the desired feature, and provide the details of how this feature will help your business succeed (how would you use it and what you expect from it).

[Lunabueno]

Has this been addressed yet?

Having the same issue. 

[Arie]

We don't have an update for this feature request yet, @Lunabueno, but we'll post an update in this thread once we have news to share. 

[CyclonesHockey]

This has been an issue since 2018 and there is no resolution yet? 

I have a similar issue, custom orders and I have to pull them one by one to see each orders details. It'd be really awesome to be able to pull a customer order excel spreadsheet. With all my orders and the customization details, so I can complete them more efficiently.  

[MJ-SweetSpot]

I'm in the same boat - our bakery does custom cakes and I want to be able to price and manage those custom orders within Square. Otherwise its a pain to have a separate management tool - or I have to buy another cake business management software. Square should really be able to do this. Even if we just had a second 'online ordering' page that we could use that would have custom item options that only we have access to, and the general public would not have access to. I don't want someone trying to build their own cake online, it would be a total disaster.

[RSeucharan]

Apparently, Square has no interest in addressing this issue since 2018, I'm also looking for this feature. Maybe I should switch to Shopify sales, and keep it all the same.