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I originally tried signing up but it was in Japanese I put in my email address then when I found it in English I put in my email address and it said that it's currently being used how do I get it off of the Japanese one so that I can use my current email address opposed to my old email address currently on there
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Hi @Megan1980! You can confirm and edit your email address from the Account & Settings section of your online Dashboard.
If your email address is associated with another account and you'd like to get it freed up, please call our Support team. They'll be able to check which email address is linked to your account and they can help you to update it too.
Seller Community Manager
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Hi @Kinga! I've merged your post to an existing thread that will help answer your question. Please follow the instructions from Helen and you will be good to go! 🙂
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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