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Wondering if there is any way to do a refund without the transaction number or credit card?
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Hey @ewmitchell
If you know anything else about the transaction, like the day & approximate time, or the item purchased, you can search and scroll through your transactions on your dashboard/pos and try to track down the transaction that way. Once you find it, you can then refund the transaction!
Hope this helps!
Pesso
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Hey @ewmitchell
If you know anything else about the transaction, like the day & approximate time, or the item purchased, you can search and scroll through your transactions on your dashboard/pos and try to track down the transaction that way. Once you find it, you can then refund the transaction!
Hope this helps!
Pesso
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Hi @mcneilan! Pesso gives the play by play here on how to locate and refund that transaction. Hope it helps!
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