Solved: How do I troubleshoot my LS2208 barcode scanner? - Page 2

IEA · ‎07-29-2016

I bought all the hardware together from Square Up so it would be compatible including the iPad. The LS2208 is not syncing with the ipad. Help.. I've turned on bluetooth, scanned the suggested Socket Bluetooth CHS 7Ci bar code. Unplugged, re-plugged.

It's fully charged over night too.

Spenser · ‎08-01-2016

Sorry to hear that @IEA.

Connecting the barcode scanner should be pretty straight-forward, so there isn't too much troubleshooting we can try.

First start with these tips:

Make sure Square Stand is plugged into an accessories hub, and that the hub is plugged into a power adaptor. Ensure that the power adaptor is plugged into a grounded three-pronged outlet. If your iPad is not charging when inserted into the Square Stand, please let me know.
Clear the Square Stand accessory port of debris and dust.
Plug the bar code scanner into a different port on the accessories hub.

If your Square Stand receives power and you continue to have trouble with your bar code scanner, you can contact Motorola for a warranty replacement. You can contact Motorola at the following number: 1.800.653.5350

Hope that helps!

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waxmelts · ‎01-10-2020

The title of this thread has been edited from the original: LsS 2208 won't scan. Need help please

Hello, I just set up my LS2208 barcode scanner to my square stand. It is connected but, when I try to scan a barcode it beeps green once and then 4 red beeps. Any idea what is going on ? Thank you

JustinC · ‎01-12-2020

@waxmelts - Yikes! Sorry to hear your scanner is acting wonky. I've merged you to a thread where @Spenser outlines some troubleshooting steps.

I hope this helps!

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

Barcode scanner troubleshooting: Motorola LS2208