New Square Online Updates for March

[Ryan_M]

Hi everyone! We're super excited to share new Square Online updates with you! These features were designed to give you more flexibility in handling complex business operations and more ways to stylize your site.

Buyer-entered location for QR code ordering

You can now configure QR code ordering to require that customers manually enter their location when ordering. If you're a large venue or hosting a big event, share a single QR code throughout your establishment so that you don't need to set up and keep track of a multitude of stations. Customers then enter their location with their order, simplifying your order fulfillment process.

Head to your Self-Serve Ordering settings to enable or update QR code ordering, or follow our detailed setup instructions to get started.

Enhanced order scheduling flexibility

For those who prepare multiple orders at a time or offer limited windows for pickup, there are now more scheduling options so you can better inform customers of their order pickup time. The scheduling window is now customizable, ranging between 7 and 365 days, to help you control when customers can place pre-orders. You can set cutoff times for order placement and push late orders to a following day if desired. Check out all the new options in your Pickup settings or follow our help guide to get started with pickup orders.

Video upload

Quickly and easily add more media to your site with our new direct video upload feature. It supports all major video file formats and up to 100MB in file size. Please note that your site must be on a Pro plan or higher in order to upload a custom video. Head to the site editor and upload a custom video or learn more about the video capabilities of Square Online in our Support Center.

We hope you enjoy the latest Square Online updates. We're so excited to keep growing with you and we look forward to sharing more with you soon!

[HeadwatersArts]

I am wondering if the updates cause the Square terminal to be logged out when they are applied?  Our terminal was logged out at some point and we are unsure why that happened. Our Art Gallery is often manned by volunteers and we do not wish to give them the user and password to get logged in again.

[LukeNieuw]

Good Stuff @Ryan_M !! Love seeing these features/updates roll out.

[Ryan_M]

Hi @HeadwatersArts,

Thanks for your comment! I checked with the product team and they said that the updates would not have caused your terminal to be logged out and would not have impacted your terminal in any way. If this issue continues to persist I would recommend contacting our support team. 👨‍💻

[Linh1]

Hi! 

We received a new square register under warranty. We were hoping the new software update would push but every time we press to check to see for new updates. The system says no new updates. We are stuck in the old version of the software. We had photos that would appear before and now the tiles don't show this. 

[BernadetteA]

Hi there, @Linh1 👋 Sorry for the delayed response here! Are you still having trouble with your Square hardware update? It may be best to reach out to the support team for one-on-one troubleshooting if you haven't already done so.