What's new?
Customers can now easily track their Loyalty points and rewards with your business using Cash App by Square —helping customers keep your business top of mind and getting them excited to visit again.
Cash App is the #1 free finance app in the Apple App Store. Created by Square, Inc, Cash App is used by more than 30 million people to securely send, spend, and invest money. We’re excited that this integration between Square Loyalty and Cash App means millions of Square customers can be easily reminded of how many Loyalty rewards they’ve earned at their favorite businesses, including yours.
How does it work?
If you're already using Square Loyalty, once a customer completes an eligible Loyalty transaction at your business, they will receive an SMS notification that prompts them to view their Loyalty status update in Cash App. If the customer doesn't already have Cash App at the time of the transaction, the SMS notification will prompt them to download it.
Once your customer is using Cash App, they can view their loyalty points and any available rewards at your business from the Activity tab in the app.
Learn more about how customers track their Loyalty status in your rewards program.
How do I get started?
To take advantage of this new integration with Cash App, you will need to be using Square Loyalty - a digital rewards program for your customers. If you would like to try Square Loyalty for the first time, get started with a 30-day free trial.
If you are already subscribed to Square Loyalty, your account has already opted in to this Cash App partnership. If you’d prefer to continue sending transactional texts that lead your customers to their online buyer status webpage, just visit the Loyalty Settings page in Dashboard and toggle ‘Enable Cash App Integration’ off.
Let us know how it's going!
This is only the first step in integrating Square Loyalty with Cash App, so we'd love to hear any questions you have or about your experience so far.
Square Beta would love to thank all of the testers who helped verify this integration with Cash App.
Special thanks to:
@LUHVFOOD , @bagelboss , @Anthem , @shopfybr , @Grocerystore , @londontea , @dasap1234 , @Empresso , @BetterVape, @ryanwanner and everyone else who integrated their loyalty programs early. We couldn't do it without your participation and especially your feedback.
To get started testing the newest Square features, please join our Beta Community.