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Square
Pro-tips for Setting up the Square Register Customer Display
Pro-tips for Setting up the Square Register Customer Display

The newly-launched Square Register comes with a 7" touchscreen customer display that itemizes transactions, allows customers to sign, tip and select their receipt delivery method, and even integrates Square Loyalty, Customer Management and Card on File features. Additionally, the payment functionality for tap (NFC), dip (EMV) and swipe (magstripe) payments is built into the customer display.

 

You can upload a high resolution image of your choosing (from your Square Dashboard) to the customer display to showcase your business. To add an image to your customer display:

 

  1. Go to your Account & Settings tab, and click Locations > Select the location you’d like to update.
  2. Scroll down to Point of Sale checkout background and click the icon to upload an image.
  3. Click Save in the top right corner. 
  4. Reboot your Sqaure Register. After the customer display has powered on, check out your new image!

You can turn the image off at any point in the Settings section of Square Register. You can also choose to show your business name in white lettering over the image of your choosing, or over a black background if you do not have an image uploaded to the customer display. You can also control turning your business name text on/off in the Settings section of Square Register.   

 

There are two ways to set up your Square Register customer display for use by everyone who walks through your door: Docked or Undocked.

 

Docked

Having your customer display docked directly on your Square Register works best for:

  • Compact counters
  • Counters with merchandise on display

Pro-tip: when docking, press firmly on the bottom edges of the customer display until you hear a click on both sides of the customer display to ensure it's properly connected. 

 

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To undock the customer display, press and hold the release latch located on the bottom of Square Register and lift the customer display out. Be sure to that the latch is completely released before removing the display as it can not be removed without the latch release.

 

Undocked

Connecting your customer display via USB cable works best for:

  • Wide, low, or higher counters
  • Split-level counters
  • Counters where the customer does not stand in front of the Register

Pro-tip: you'll need your customer display cable to connect the display in the undocked configuration.

 

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To power on the customer display in undocked configuration, plug one end of the customer display cable into the customer display and the other end into the bottom of Register. 

 

Depending on how your counter is set up, you can change the position of your customer sisplay. One thing to note, the customer display takes about a minute to reboot when you undock or disconnect the cable.

 

Learn more about how to set up Square Register.

 

Let me know if you have any questions about how to position or set up your customer display. For anyone using Square Register, show us your setup with pictures in the comments!