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Transfers unavailable Review after every sale!!

I've had over 70 paid invoices within 3 weeks and after ever customer pays an invoice my account immediately goes in review saying "transfers unavailable we periodically review accounts for customer security". This review lasts anywhere from 5 minutes to several hours and then goes away. This happens after every paid invoice I receive on square. So this has happened over 70 times in 3 weeks. And customer service can't seem to get it fixed or explain to me why it's happening after every sale. Has anyone had this happened to them? This review it is automated algorithm review that is supposed to do periodical reviews. Not multiple times a day. Every single day. This is getting extremely frustrating. You would think they can tell the security system not to review after every single payment. They have asked me for more documentation 4 times already. And I get my account back to normal everytime after they review documentations. 

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Gosh I'm so sorry. This does sound like a hassle

What kind of products or services are you selling? Maybe there's a weird flagging issue there?

My Girlfriend's Wardrobe est. 2012

Preston & jayne est. 2023


Downtown York Pa


Square user since 2012
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