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I used a code from a business partner to get each of us 1000 free process. Did didnt go thru. How do i fix this
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Hey @Kmwilliams2012, welcome to the seller community!
Sorry for the confusion with your referral code. To be sure we're on the same page: with the referral program—you should be seeing that Square is automatically crediting your balance for the transaction fee with your next deposit. For more details, have a look here: Use Your Free Processing.
If this doesn't clear things up, please get in touch with our Customer Success team. They'll be able to take a deeper dive into your account.
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I just signed up a referral and he successfully signed up and the next purchase I received I did not get the discount which is one of the rewards I'm supposed to get no processing fee for the next $1000 but it did not show up
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Hi @Sandii and welcome to the Community!
I moved your post to an existing thread in the Community around the same issue.
You'll need to contact our CS Team to have them look into this further.
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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