Invoice paid via debit card but balance is zero

[MSCUSTOM]

No balance available after invoice was paid. 

[frances_a]

Hello @MSCUSTOM ! 

And ✨WELCOME✨ to our Seller Community, it's always great to see new faces. 

Here in the Community, we have no access to your account details. 

If you need help with an account-specific issue, I would recommend reaching out to our direct support team.

Thank you.