How do I verify my identity when the website says it can't?

[KTLynne]

I just tried signing up and had no problems making an account, but when I went to verify my identity the site said it couldn't. I am not sure what do now and im not sure where to look.

[sayra]

Hey @KTLynne, 

Are you trying to create a Square account with an Online Store? How many times have you tried? Please provide us with more details to help you further?

We will be on the lookout for your reply.