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A customer just checked out using square on my website. I can’t see the money in my square account. What should I do???
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1 REPLY 1
Hey @Brittanyy. You should be able to go to your Online Store tab in your Dashboard and see the transaction under the Sales section.
If you don't see that payment there, you might want to call into our Customer Success Team. They can check to see why that Online Store transaction wouldn't have appeared in your report/deposit.
Keep in touch if you have other questions!
nika
Beta Community Manager, Square
Join the Beta Community
Evaluate | Influence | Engage
Beta Community Manager, Square
Join the Beta Community
Evaluate | Influence | Engage
Applications to the Square Champions program are open! Apply here before October 14th!
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