cgk
03-18-2019
12:56 PM
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Why am I being charged when I haven't made any sales?
I just barely opened up the square site on my computer and I see there is a charge. I am wanting to have this removed because I have made NO sales and if they are going to charge me for NO sales, then I want to cancel the card.
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3 REPLIES 3
GlassJudy
03-18-2019
01:06 PM
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How much is the charge for? If it's very small, say less than $1, it may be for Square to verify your account. If that's the case, the money will be deposited back soon. If it's for more, have you authorized any of Square's add-on facilities, which do incur a monthly fee? A few examples are employee management, marketing and payroll. There are several more besides these.
Judy T Shumway
ryanwanner
03-18-2019
01:38 PM
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To continue what @GlassJudy said,
If you're using Square for Retail or Square for Restaurants, there is a monthly charge as well. Those charges are in the $60/month range depending on the product.
Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA
Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.
Happy Selling!
Golden Pine Coffee Roasters
Colorado Springs, CO, USA
Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.
Happy Selling!
GlassJudy
03-18-2019
01:53 PM
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Thanks for the additions. I tend to forget them since I don't use either.
Judy T Shumway