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We are having a lot of problems with our card readers and our Square Registers.

We are having a lot of problems with our Square registers and card readers not swiping. We have been with Square for years, but I am wondering if our problems are related to the new register coming out. We have 4 registers and multiple locations, and can not get all new ones. Is this just a coincedence that almost all of them are not working and are not compatible with the new IOS update or am I wrong?

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Square Champion

what iPads do you have now?  iPads and square stands, or stand-alone iPads?  what iOS are you running?  what card readers do you have?  need more information to be able to help you.

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Square Community Moderator

Hi @girlinatl

 

Welcome to the Seller Community and I'm sorry to hear you're having trouble. 

 

Were you still running into this or were you able to get everything resolved?

 

If this is still happening, we can try to figure out what's causing this once we get the details that @VanKalkerFarms mentioned. 

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