Tip not there

[FINGERTIPS]

My customer tipped ME $10.00. However, it isn't  on my report NOR deposited in my account. 

[Russell]

Hi @FINGERTIPS - welcome to the community.

If your customer tipped you, you should definitely see the tip. We aren't able to discuss account specifics here on the community, but our Support Team can help by email or phone. Head to our contact page to get in touch.