Receipt vs iPad

[TheRidge]

At counter (downstairs) we sign on ipad. At bar (upstairs) we print & guests sign receipts. To do this we have to run 2 locations in the same building. It’s a semi PITA! Untracked employees/sales, don’t see total sales at main register, multiple printers, etc, etc.

Is there a way to use 2 different receipt methods w/o 2 locations?

Signed receipt tips are higher, btw.

Thanks for any input

[Tom]

Hey @TheRidge, thanks for taking the time to bring this up and for your insight.

I went to check on alternative ways to set this up, and it sounds like what you've done with device codes and locations is the best workaround at this time.

So that I can surface a bit more with our Point of Sale team, can you let me know why signing on iPad and print & sign are important at this single business location? I can imagine a few cases on how this would be useful, but I want to be sure we're getting an accurate picture of how you need it to work. 🙂

[TheRidge]

We are on 2 levels. Bar/Dining is upstairs. Dining only downstairs.

Bar guests sign a check. They can’t come behind bar to sign & ipad doesn’t need to be on bar. Signed receipt w/ customer added tip creates higher tips also. 

The option of ipad vs printed receipt would be nice on a per device basis not just location.

Hope that explains 

[Tom]

Got it, that makes sense. I'm going to run this by our Point of Sale team for a closer look. We'll be back with any other updates or suggestions that may help streamline this process for you. Appreciate your patience!

[Lido]

Hi there @Tom ,

I would like to chime in as well and request the above feature.

Looking forward to (not too distant) future updates!

[Tom]

Appreciate your patience—I was able to review this thread with Point of Sale team and they are tracking this request. While this is something that they're aware of, we aren't able to provide a specific timeline for when this setting would be available. That being said, we'll definitely return with any other developments or other workarounds that my be helpful.