The garden center industry has a unique challenge as pulling online pickup orders is very tedious and time consuming. Live goods sell quickly and are difficult to track. We need the ability to set minimum or at least a pickup fee. We have a defaulted 10% tip,but many customers using pickup on a daily basis to get a few plants and it is a lot of work for us. We feel strongly about keeping in store and pickup pricing the same as customers would not tolerate seperate pricing. We have an online website with daily in store availability and pricing and they can compare websites.
