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Need to charge customer who we sent invoice for additional amount for damages
We charge customer for invoice For one of our service in transportation business like black car service.
But customer damages the car at midnight pickup 1:30 am and throw in the SUV vehicle which they hired from us with driver.
And per terms and conditions there additional amount needs to be charged the square invoice we sent. How can we charge as we do not have customer card detail payment has been made by sending the invoice to customer. And she agreed to pay and ask us to send the invoice again which she is not paying anymore.
Please help.
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If you don't have the customer's card information there isn't a way to charge them extra. you would need to get the information beforehand and enter it into "card on file". https://squareup.com/help/us/en/article/5797-use-card-on-file-with-square-invoices