Is square down atm

[Jack2221]

My app is not receiving payment

[ItsJoan]

We're having problems too. Looks like square is down but they haven't listed the outage yet

[meltingsun]

We are having issues too

[Laurie_]

Hi there @Jack2221, @ItsJoan and @meltingsun,

I appreciate you all reaching out to us regarding the issues you saw this morning when attempting to process payments.

We have released a fix for the earlier disruption and the issues impacting payment acceptance have been resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. It's important to note that while our Support Team is out of the office, you can check on the platform status in real time by visiting https://issquareup.com.
 

If any of you has processed payments using Offline Mode during the outage, we recommend reaching out to our Support Team to confirm whether these payments were successfully captured and/or can be pushed through now that the service is restored.

You can call support on 1800 760 137 (Mon - Fri, 9 am - 5 pm Melbourne time), or contact us via online chat or email. See the below steps.

1. Sign in to your Square account

2. Head to our contact page https://squ.re/3AWfZs2

3. Go to "Other", then "I don't see my issue"

4. Click "Message us", "Email us" or "Call Us"

Or, if you see the new chatbot help flow, type “support” to bring up a list of contact methods.