Pfopnd
04-24-2019
09:42 PM
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Invoices have random times when they say they were sent , invoices aren’t showing the correct amount
I don’t know what’s going on . It’s like my square is possessed I will send an email invoice and it will say it was viewed 11 hours ago which isn’t true . Some of the totals are wrong , I don’t know what to do . I have friend deleting it and reinstall in it . I am beyond frustrated.
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Chad
04-25-2019
05:05 PM
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That definitely sounds weird @Pfopnd.
This is something I'd recommend calling our Customer Success team for if reinstalling the app doesn't resolve this.
This sounds like it might be an issue on the back end, which would require our Engineering team to take a closer look.
Helpful Threads: Customer Code & Phone Number - Where is it?
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