I RECEIVED AN UNEXPECTED DEPOSIT.

[HAPPYJUMPERS]

I RECEIVED AN UNEXPECTED DEPOSIT THAT DOES NOT SHOW UP ON MY SALES DASHBOARD FOR A SUBSTANTIAL AMOUNT. HOW DO I TALK TO SOMEONE TO FIND OUT WHERE THIS MONEY CAME FROM?

[Gold]

HI, you can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.