Hello @mbconsulting Thank you for bringing this issue to light. I'm a website designer that works for Square sellers. Several of my clients experience this as well.
The ability to look up online orders on the Square POS App > Orders dashboard, that are older than 30 days, by name or order number is needed. And, having the ability to mark them as picked up, shipped, etc. is important, especially for pre-orders.
In the App > Transactions dashboard, orders older than 30 days can be searched by name, but the option to mark the transaction picked up or shipped is not available in Transaction details.
Any helpful advice or guidance is appreciated.
