Google Workspace Business account and adding Google Voice number

[smwortman]

I've tried emailing Weebly/square twice with no response, but I need permission from my "reseller" to add Google Voice to my Google Workspace Business account. How do I do this? 

[LLCafe]

Hi ,

I believe you're looking for the company that you signed up with for your Google Workspace Business account. They'd usually be your reseller that can help add Google Voice to Google Workspace for you.

[smwortman]

Thanks LLCafe--the problem is that I know my reseller is weebly, but I cannot seem to find a way to contact them to add this feature (all email requests have gone unanswered for weeks). 

[BernadetteA]

Hi @smwortman Welcome to the Seller Community 😊

The service you are looking for is not offered through your current Google Workspace account. I believe the Ecom team would need to request permission to have the service moved to Google directly. 

I have updated your support ticket to clarify this, and a rep will be reaching out to you to verify.