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Epson Printers suddenly not working

I use 2 Square stands with 2 epson printers connected to each. We were using the Square restaurant POS, but all of a sudden the printers are disconnected from one of the stations and it’s not printing out anything. Fortunately the other station/printers are working, but it’s been 5 days and it hasn’t been fixed. I performed all troubleshooting (ex. Replug, restart iPad, delete and download app, etc.). Does anyone know how to fix this?

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Square Community Moderator

Heya @skn7520,

 

How frustrating! Which printer models are you using, and how are they connected to your Square Stands e.g ethernet, USB, wifi? I'd like to see if there are any other troubleshooting steps we can take you through. I'll keep an eye out for your reply. 

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