Square desperately needs to allow operators to set parameters for when products will be ready for pick up or delivery. We especially need to be able to handle pre-order products that are not scheduled to be released for some time, and/or whose street dates may change.
We take pre-orders for many upcoming releases. In the product description we note the release date, but when a customer finishes an order, Square automatically tells the customer that the order should be ready for pickup in x days, often well before the product is scheduled to release. This causes a lot of confusion for our customers, and a lot of extra management of those customers on our staff.
