Any plans on additional loyalty features?

[TBHospitalityNY]

We've been expanding our loyalty program throughout our several stores and so far we're quite happy with the overall experience.

With that being said, I was wondering if we could expect some more advanced features coming to Square Loyalty in the near future?

Tiered-Memberships (based on $ amounts/visits in a specified time frame) which can result in customer based discounts (ie. 5% discounts on everything for being a Gold Member). More points per dollar than lower-tiered customers.

Point acceleration program options. We can offer double points for a specific time period, day, etc. Allowing us to select the increase in straight points or a percentage.

As I mentioned, we're really seeing a great response from Square Loyalty so far, we're just hoping to give the customers more ways to get excited about it.

Cheers!

[kellyj]

@TBHospitalityNY

Thanks for this post. I'm going to reach out directly to our Loyalty Product team and see we what we have in the pipeline to share, and see what of these may be Feature Requests.

I'll circle back to this shortly. 

[TBHospitalityNY]

That’s awesome to hear. Thanks!

[PreOrder_Apps]

Not sure if you ever got this resolved, but we're an official Square Partner company and they actually brought us in because of our advances in Loyalty + Rewards.

Our solutions are integrated with their Loyalty and Rewards and have a sort of architecture that allows us to add advanced Loyalty features like the Tiers you were mentioning, etc. 

There are a couple of ways of doing this - let me know if you'd like to chat. There's actually a really easy way that accomplishes what you're going for and is simple for the Customer - and more engaging.

Ken

[_Violet]

Hi @COH_Director - Thanks for reaching out to us here on the Square Seller Community👋

I merged your post with an existing thread containing the best answer to your question (from Valentina) and explains how to set up a Recurring Donation Option as a possible solution for your request. 

I hope this information is helpful but please let us know if you have any additional questions. Always happy to help! 

[COH_Director]

No, that is not helpful.  Thanks for trying.  Would like customers to NOT have to go to a separate area/page to checkout with their membership.

The functionality of the automated group discounts is not that helpful.  Need more than one discount rule to apply.