[US] Only: Take tableside orders/payments? The Square Hardware Design Team wants to hear from you!

[Victoria_SQ]

Calling all restaurant and bar businesses that take tableside orders or payments - we want to hear your feedback about hardware design!

If you’re interested in having a chat with our designers during the next week, please complete this quick survey to let us know a bit about how your business operates. If you qualify, a member of our team will get in touch shortly. 

As a thank you for your time, we’ll add $1000 free processing to your Square account after the chat, meaning that $1000 of card payments will be fee free!

We look forward to hearing from you!

[duffymahoney]

Tableside payment needs to be a standalone device or app, or someway for it to not be the full pos for the customer.  We currently take orders via an ipad mini at the table, it's a little clunky, but seems to work.  

[Victoria_SQ]

Thanks @duffymahoney! 

Do you mean like a kind of kiosk option, which wouldn't be the full POS for the customer?

Where you can leave an iPad permanently on each table?

[duffymahoney]

Nobody wants a kiosk.  For full service, a standalone app for checking out is needed. For tableside payments, giving a customer the full app would be a mistake.  

[Victoria_SQ]

Thanks for clarifying! I'll pass your suggestion onto the product team on your behalf!

[RoniM]

I highly recommend the setup we have (I mentioned it below in another post).

[Victoria_SQ]

Thanks everyone who answered the survey! Please be advised it has now been closed.

[RoniM]

@Victoria_SQ we currently use the iPad mini with the Square for Restaurants app along with the Square Reader and it's a perfect setup. We're able to take table side orders very quickly and also take customer payments even quicker (without having to print receipts/collect signatures/manually input tips). It's a very quick and easy process which saves us a lot of time. 

[Victoria_SQ]

@RoniM Love that idea! Keeps it portable but functional ✅